First of all read the instructions carefully before attempting to use it. Then, practice on a clean toilet prior to needing it for an actual clog situation.
The silicon adapter (BOOT) – with its extended flaps – will ensure an tight seal when the unit is inserted, and then hold at about a 45º angle downwards… prior to pressing the button (TRIGGER).
Make sure you push the silicone adapter (BOOT) fully into the toilet – until you can push no more – then slightly lean the handle (WAND) downwards at about a 45º angle. You will then have an tight seal. Hold firmly with both hands to avoid any “kick-back”. Failure to do this could result in unpleasant splash-back!
Unless the toilet bowl is full to the rim, you don’t need to try and siphon any of the existing water out. A water filled environment (1/2 to 3/4) helps the unblocking process significantly … SurePlunge uses the water in the bowl to forcefully push the blockage out of the way with its compressed CO2 gas.
Each time you use SurePlunge you will need to insert a single-use CO2 cartridge. Simply open the top of the unit, place the cartridge and screw the inlet cap back on. This action punctures the cylinder and the SurePlunge is then ready for use.
Under normal operations, pressing the button (TRIGGER) releases all of the CO2 gas in one blast. - If your SurePlunge does not release the gas properly, please contact us for assistance. Use the website contact form, or email us at help@SurePlunge.com
There could be several reasons for this occurrence:
Either way, PLEASE reach out to us and let us help determine the best course of action... including a possible replacement.
These CO2 gas cylinders are highly-pressurized (over 800 psi). The SurePlunge releases the gas in one rapid blast.
Seller is NOT responsible for misuse or abuse of item. Buyer assumes all responsibility of CO2 cartridge purchase and use.
If you have any questions or concerns, PLEASE reach out to us PRIOR TO USE and let us help determine the best course of action... including a possible replacement and/or refund.
As always, we are here to help. If you have ANY questions, PLEASE reach out to us and let us help determine the best course of action... including a possible replacement.